Entrelaçamento tecnológico de realidades individuais e trabalho digital: para uma tipologia fundamentada das tensões sociotécnicas dos estudantes
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Resumo
Diante da crescente digitalização das universidades e da sobreposição de suas diferentes esferas de vida, estudantes utilizam uma variedade de tecnologias digitais sem que seus usos e efeitos sejam totalmente compreendidos. Embora a digitalização pareça neutra, essa sobreposição de realidades sociotécnicas implica uma série de relações de poder mais ou menos tácitas e esforços associados para estruturar a sua configuração sociotécnica global. A investigação etnográfica longitudinal que explora a gestão e a utilização das tecnologias digitais pelos estudantes permitiu-nos identificar uma tipologia de tensões sociotécnicas que constituem este entrelaçamento tecnológico das suas realidades e constrangimentos. Ao considerar o trabalho digital como uma fonte potencial de discriminação indireta, o artigo pretende tornar visíveis e descrever as relações de poder vividas pelos participantes. Ao problematizar este ponto cego da digitalização das universidades em relação às realidades dos estudantes, apoiaremos a abordagem sociocrítica adotada, explicaremos a utilização da metodologia da teoria fundamentada e o perfil dos estudantes entrevistados. Os resultados proporão uma tipologia de todas as tensões ligadas à negociação do dispositivo sociotécnico e a discussão terminará com uma reflexão sobre a discriminação sistémica indireta subjacente ao trabalho digital tácito dos estudantes contemporâneos.
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