Technological Intertwining of Individual Realities and Digital Labor: Towards a Grounded Typology of Students' Sociotechnical Tensions
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Abstract
Faced with the increasing digitalization of universities and the intermingling of their life spheres, students are investing in a variety of digital technologies without fully understanding their uses and effects. Seemingly neutral, the digitalization and interweaving of these socio-technical realities imply a set of tacit power relations and related efforts to structure their socio-technical system. Longitudinal ethnographic research exploring students’ management and use of digital technologies has enabled us to identify a typology of socio-technical tensions made of this technological intertwining of their realities and constraints. By examining digital labor as a potential source of indirect discrimination, the article aims to expose and describe the power relations experienced by the participants. By problematizing this blind spot in university digitalization regarding student realities, we will support the adopted sociocritical approach, explain the use of grounded theorizing methodology and reveal the profile of the interviewed students. The results will suggest a typology of all the tensions linked to the negotiation of the sociotechnical system, and the discussion will conclude with a reflection on the indirect systemic discriminations underpinning this tacit digital labor of contemporary students.
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